Privacy Policy

Last updated: July 15, 2026

This Privacy Policy describes how fromhumantohuman (fromhumantohuman Limited) collects, uses, and protects your personal information. We are committed to safeguarding your privacy and handling your data responsibly. This policy outlines what information we gather, how we use it, and the rights you have regarding your data.

Who We Are

We are a digital service provider offering hiking trail information and related content for outdoor enthusiasts. We operate the mountain col and bogland pool easy hike platform, providing detailed information about the Slieve Bloom Glenafelly ridge and river source trail for pensioners in Laois. As the data controller, we are responsible for managing the personal information you provide to us through our website and services.

Information We Collect

We collect information in several ways to provide and improve our services:

• Contact Form Data: When you contact us through our website, we collect your name, email address, phone number, and message content.
• Usage Analytics: We collect data about how you interact with our website, including pages visited, time spent on each page, and referral sources.
• Technical Information: We automatically collect your IP address, browser type, device type, and operating system to understand how you access our platform.
• Cookies: We use cookies to remember your preferences and enhance your browsing experience.
• Location Data: With your consent, we may collect general location information to provide relevant trail recommendations.

Legal Basis for Processing

We process your personal information based on several legal grounds. When you contact us through our contact form, we process your data based on your consent and our legitimate interest in responding to your enquiries. For analytics and usage data, we rely on your consent and our legitimate interest in improving our services and understanding user behaviour. Technical information collection is necessary for operating our website and providing security. We may also process data when required by applicable laws or to protect our legal rights.

How We Use Your Information

We use the information we collect for specific purposes:

• Responding to your enquiries and providing customer support
• Improving and personalising your experience on our website
• Analysing website usage to enhance our services and content
• Sending you relevant updates about trails and services (with your consent)
• Ensuring the security and integrity of our platform
• Complying with legal obligations and protecting our rights

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected:

• Contact Form Messages: Up to 24 months after your last interaction with us, unless you request deletion earlier.
• Analytics and Cookie Data: Up to 14 months from the date of collection, after which it is automatically deleted.
• Technical Logs: Up to 12 months, retained for security and troubleshooting purposes.
• Account Data: Retained while your account is active; deleted within 30 days of account closure unless legally required otherwise.

Your Rights

You have several rights regarding your personal data under data protection law:

• Right of Access: You can request a copy of the personal information we hold about you.
• Right to Correction: You can request that we correct inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your data, subject to legal obligations.
• Right to Data Portability: You can request your data in a structured, commonly used format.
• Right to Object: You can object to certain processing of your data, particularly for marketing purposes.
• Right to Withdraw Consent: You can withdraw consent for data processing at any time without penalty.

To exercise any of these rights, please contact us using the details provided below.

Cookies and Similar Technologies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and track website performance. Essential cookies are necessary for basic website functionality and security. Analytics cookies help us understand how visitors use our site and identify areas for improvement. Preference cookies remember your choices to personalise your experience. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled. For detailed information about our cookie practices, please refer to our Cookie Policy.

Data Sharing

We do not sell or share your personal information with third parties for marketing purposes. We may share data with trusted service providers who assist us in operating our website and delivering services, including hosting providers and analytics platforms. These partners are contractually obligated to protect your data and use it only for specified purposes. We may also disclose information when required by law, to protect our rights, or in response to valid legal requests.

Security Measures

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, or loss. These include encrypted data transmission, secure servers, and restricted access to personal data. However, no security system is completely impenetrable, and we cannot guarantee absolute security. We encourage you to use strong passwords and protect your account information.

Supervisory Authority

If you believe we have not adequately addressed your concerns regarding data protection, you have the right to lodge a complaint with the Data Protection Commission (DPC), which is the independent authority responsible for data protection in Ireland. You can contact the DPC through their official website or by post at their Dublin office.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last Updated" date and prominently displaying the changes on our website. Your continued use of our services following such modifications constitutes your acceptance of the updated policy.